Name: 
 

Chapter 19:  Group Interaction



Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 1. 

Which of the following refers to the tendency to perform better in the presence of a group?
a.
social facilitation
c.
social transformation
b.
social inhibition
d.
social polarization
 

 2. 

In Harold Leavitt's experiment on communication patterns, the slowest at solving the problem but the happiest group was the
a.
circle.
c.
chain.
b.
Y.
d.
wheel.
 

 3. 

The hypothesis that the failure to obtain something leads to aggression is the
a.
social trap hypothesis.
c.
frustration-aggression hypothesis.
b.
catharsis hypothesis.
d.
cognitive hypothesis.
 

 4. 

Which of the following is NOT a feature that distinguishes a group from an aggregate (nongroup)?
a.
ideology
c.
shared goals
b.
communication
d.
interdependence
 

 5. 

Group members make decisions through consensus under
a.
charismatic leadership.
c.
laissez-faire leadership.
b.
authoritarian leadership.
d.
democratic leadership.
 

 6. 

People suffering from cognitive dissonance are likely to __________.
a.
refuse to commit to long-term relationships
c.
change their attitudes to match their behavior
b.
blame other people for their problems
d.
do all of the above
 

 7. 

The tendency to assume that someone else will handle emergencies when more than one person is present is called
a.
confusion of roles.
c.
group cooperation.
b.
group dynamics.
d.
diffusion of responsibility.
 

 8. 

Stanley Milgram was investigating _____ in his classic teacher-learner shock study.
a.
the effects of reinforcement on learning
c.
obedience to authority
b.
the effects of punishment on learning
d.
all of these options
 

 9. 

Which of the following theories of aggression suggests that the media is responsible for teaching aggressive behavior to children?
a.
personality factors theory
c.
environmental factors theory
b.
cognitive factors theory
d.
biological influences theory
 

 10. 

Which of the following sayings represents the idea of catharsis?
a.
“Mind your own business.”
c.
“Take it easy.”
b.
“You've got to be kidding.”
d.
“Get it off your chest.”
 

 11. 

The key factor in forming a group is
a.
shared goals.
c.
communication.
b.
interaction.
d.
interdependency.
 

 12. 

A social trap occurs when individuals in a group decide
a.
to cooperate.
c.
not to cooperate.
b.
not to conflict.
d.
to be altruistic.
 

 13. 

Which of the following statements is NOT true of obedience to authority?
a.
Individuals may obey irrational commands.
c.
People obey even if it goes against their moral views.
b.
People are more likely to obey when the authority figure is not around.
d.
Social conditioning prohibits people from disobeying legitimate authority figures.
 

 14. 

The results of Milgram's research suggest that _____ will follow orders to hurt
someone.
a.
everyone
c.
people with mental disorders
b.
only “monsters”
d.
a majority of “normal” people
 

 15. 

In the Robber's Cave experiment
a.
emergencies requiring cooperation led to the groups coming together.
c.
the two groups did not come together.
b.
competitive athletic events led to cooperation.
d.
differences between the groups were settled by fun activities.
 

 16. 

The study of how other people influence our thoughts, feelings, and actions is called
_____.
a.
sociobehavioral psychology
c.
social science
b.
sociology
d.
social psychology
 

Completion
Complete each sentence or statement.
 

 17. 

Some groups require ____________________ that may involve personal sacrifice, hardship, or humiliation.
 

 

 18. 

Not performing well in front of a crowd may result from ____________________.
 

 

 19. 

A ____________________ leader is charismatic, provides individualized attention to group members, and is able to enthuse and intellectually stimulate group members.
 

 

 20. 

According to the ___________________________________, a failure to obtain something expected leads to aggression.
 

 

 21. 

Solomon Asch's experiment was designed to test ____________________ to one's peers.
 

 

 22. 

When we give in to social pressure in our public behavior but do not change our private beliefs, ____________________ occurs.
 

 

 23. 

A ____________________ is behavior expected of an individual because of his or her membership in a particular group.
 

 

 24. 

Giving a better performance in front of a crowd may result from _________________________.
 

 

 25. 

A person's aggressive behavior can be influenced by ____________________, such as serotonin.
 

 

 26. 

A person experiencing ____________________ is releasing anger or aggression by expressing powerful negative emotions.
 

 

 27. 

The study of ____________________ considers the roles various members play in the group and how these roles are interrelated.
 

 

 28. 

In the ____________________ experiment, those acting as prison guards quickly became intoxicated with power.
 

 

Matching
 
 
Match each term with the correct item below.
a.
sociogram
i.
groupthink
b.
task functions
j.
deindividuation
c.
commitment
k.
norms
d.
altruism
l.
bystander effect
e.
foot-in-the-door technique
m.
compliance
f.
social functions
n.
social inhibition
g.
social norms
o.
cooperation
h.
ideology
p.
aggression
 

 29. 

method of gaining compliance
 

 30. 

principles, attitudes, and objectives for which a group stands
 

 31. 

helping people for reasons other than rewards
 

 32. 

results from group emphasizing unity over critical thinking
 

 33. 

diagram that represents relationships within a group
 

 34. 

group purposes directed toward satisfying members' emotional needs
 

 35. 

individual takes no action due to others' presence
 

 36. 

giving in to social pressure in our public behavior
 

 37. 

performance declines in the presence of others
 

 38. 

behaving irrationally when there is less chance of being identified
 

 39. 

group purposes directed toward getting a job done
 

 40. 

shared standards of behavior and attitudes
 

True/False
Indicate whether the sentence or statement is true or false.
 

 41. 

There is no one best style for leadership; different kinds of groups require different styles of leadership.
 

 42. 

Critics of using catharsis to control aggression suggest that releasing aggression is a diffusion of responsibility.
 

 43. 

Experiments that have the potential to cause harm to the participants must be screened by research committees before the American Psychological Association will allow its members to conduct the experiments.
 

 44. 

A centralized organization is more important for socially oriented groups than for task-oriented groups.
 

 45. 

People who actively participate in groups tend to have lower morale because they see the struggles that occur within the group.
 

 46. 

One key to holding large groups together is direct communication among members of the group.
 

 47. 

A good way for the group to avoid poor decision making is to insist that the group's leader make all the decisions.
 

 48. 

Task-oriented groups include construction crews, political parties, and neighborhood watches.
 

 49. 

A person's opinion may become even more extreme if the group agrees with and reinforces that opinion.
 

 50. 

When a group's norm is violated, the group will react with some measure of punishment ranging from criticism to exclusion from the group.
 



 
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